Support resources and crisis helplines
We're here to support you and walk alongside you, whatever you're going through. But if things feel overwhelming or you need a little extra help, please know you're not alone. There are many wonderful services and helplines you can reach out to for immediate support. Whether you need to talk to someone right away or just want a safe, confidential space, these resources are here for you—any time, day or night.
Reaching out is a brave and important step, and help is always available.
Call (03) 7036 1516
Support resources and helplines
Call us on
(03) 7036 1516
Between 9 am to 5 pm Monday to Friday.
If there is an emergency, please call 000.
More ways to find support:
National Help Lines and Websites
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1800RESPECT
Confidential information, counselling and support service open 24 hours to support people impacted by sexual assault, domestic or family violence and abuse.
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Black Dog Institute
Information on symptoms, treatment and prevention of depression and bipolar disorder.
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Brother to brother 24 hour crisis line
Aboriginal men's 24-hour hotline culturally safe way to support struggling men
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Beyond Blue
Beyond Blue provides information and support to help everyone in Australia achieve their best possible mental health.
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Carers Australia
Short-term counselling and emotional and psychological support services for carers and their families in each state and territory.
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Counselling Online
Counselling Online is a free and confidential service that provides 24/7 support to people across Australia affected by alcohol or other drug use.
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Embrace Multicultural Mental Health
A national platform for multicultural communities and Australian mental health services to access resources, services and information in a culturally accessible format.
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Gambler's Help hotline
A free and confidential hotline available 24/7 for those experiencing a gambling problem. Support includes counselling, information, referral and advice.
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Head to Health
An innovative website that can help you find free and low-cost, trusted online and phone mental health resources.
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Headspace
Free online and telephone service that supports young people aged between 12 and 25 and their families going through a tough time.
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Kids Helpline
A free, private and confidential, telephone and online counselling service specifically for young people aged between 5 and 25.
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Lifeline Australia
A national charity providing all Australians experiencing emotional distress with access to 24 hour crisis support and suicide prevention services.
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MensLine Australia
A telephone and online support, information and referral service, helping men to deal with relationship problems in a practical and effective way.
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MindSpot Clinic
An online and telephone clinic providing free assessment and treatment services for Australian adults with anxiety or depression.
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National Aboriginal Community Controlled Health Organisation (NACCHO)
Aboriginal Community Controlled Health Services and Aboriginal Medical Services in each state and territory.
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National Alcohol and Other Drug Hotline
1800 250 015 24/7A 24/7 free and confidential hotline for anyone affected by alcohol or other drugs. Support includes counselling, advice and referral to local services.
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National Debt Helpline
Financial counselling is available from the National Debt Helpline. Financial counsellors are qualified professionals who provide information, advice and advocacy to people in financial difficulty.
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Parentline
Parentline is a phone service for parents and carers of children from birth to 18 years old. We offer confidential and anonymous counselling and support on parenting issues.
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QLife
QLife is Australia's first nationally-oriented counselling and referral service for LGBTI people.
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Relationships Australia
A provider of relationship support services for individuals, families and communities.
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SANE Australia
Information about mental illness, treatments, where to go for support and help carers.
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Stand By - Support after Suicide
Information, resources, counselling and group support to those bereaved by suicide.
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The Butterfly Foundation
Phone, webchat and email support for those experiencing an eating disorder, friends, family, carers and professionals.
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Take control of your support journey
Support that puts you first
Choose how your support works. Pick your support workers and when they come. We listen to what you want and help make it happen.
Our team helps with daily tasks, getting out in the community, and building the skills that matter to you.