NDIS Transport Support | Assistance with Travel and Transport

For Plan Managers / Support Coordinators

We understand the importance of efficient coordination and clear documentation when managing transport services for NDIS participants. Our streamlined systems ensure smooth service delivery, accurate reporting, and compliance with all NDIS requirements.

As an NDIS registered provider, we deliver transport services under Support Category 04_104_0125_6_1 (Assistance with Travel/Transport). This category enables participants to access the community when they cannot use public transport independently due to their disability.

Our transport services are fully documented with detailed service agreements, clear scheduling, and comprehensive record-keeping. We provide regular reporting and maintain open communication channels to ensure you have all the information needed for effective plan management.

We understand the importance of maximizing value within NDIS budgets, which is why we offer flexible scheduling options and efficient route planning to minimize costs while maintaining service quality. Our support workers are trained to provide the appropriate level of assistance based on each participant's support plan and transport goals.

For participants with complex needs, we can coordinate transport services with other supports to create integrated solutions that address the full spectrum of requirements. This holistic approach ensures seamless service delivery and better outcomes.

Self-Funding your support

When you self-fund your transport with Caring Lotus, you get more than just rides - you get freedom. You can live your life your way. Having control over your transport helps you stay independent and enjoy each day more.

We focus on what you need and like. We get to know your daily schedule, the places you need to go, and what you want to achieve. This way, our transport helps your life instead of limiting it. You can book regular trips or just one ride when you need it. You can also pick support workers you feel comfortable with.

Our service can change when your plans change. Need to move your pickup time? Want to stop somewhere else on the way? Just let us know and we'll help. We want you to have the same support workers often so you can get to know them and feel comfortable with them.

Supporting families and carers

Reliable transport isn't just about getting from A to B - it's about peace of mind for the whole family. When you choose Caring Lotus as your NDIS transport provider, you're choosing a partner who understands the impact that dependable transport has on daily family life and routines.

Our commitment to families goes beyond just providing transport. We take the time to understand your family's unique dynamics and needs, ensuring our service fits seamlessly into your daily routine. Regular updates keep you informed about travel arrangements, while our emergency protocols mean you're never left wondering what happens if plans need to change.

Building trust is essential, which is why we focus on providing consistent support workers who become familiar faces to both participants and their families. These relationships grow over time, creating a support network that understands your preferences and requirements. Whether it's remembering the preferred route to regular destinations or knowing how to make the journey more comfortable, our team becomes an extension of your support system. We understand that families often juggle multiple commitments, which is why we offer flexible scheduling that can adapt to your changing needs. Our goal is to remove the stress of transport arrangements, allowing families to focus on what matters most - spending quality time together.