NDIS High Intensity Personal Activities (HIDPA)
As a registered NDIS provider specialising in high intensity personal activities, Caring Lotus understands that complex health needs require specialised care delivered with expertise and compassion. Our high intensity supports NDIS framework is designed to ensure you receive professional care that maintains both your health and dignity, all while promoting maximum independence.
Text or call (03) 70361516 Referral form


Understanding High Intensity Supports NDIS Levels
As a registered NDIS provider specialising in high intensity personal activities, Caring Lotus understands that complex health needs require specialised care delivered with expertise and compassion. Our high intensity supports NDIS framework is designed to ensure you receive professional care that maintains both your health and dignity, all while promoting maximum independence.
Every person's health needs are unique, which is why the NDIS provides different levels of high-intensity support. We'll work with you to determine the right level of support based on your specific needs and healthcare requirements:
Support Level | Requirements | Type of Support | Key Features |
---|---|---|---|
Low Level | Support in up to 2 health areas | Standard skilled support worker | Straightforward health monitoring and daily care routines |
Intermediate Level | Support in 3 health areas | Advanced skilled support worker | More detailed health support with regular monitoring |
High Level | Support in 4+ health areas | Highly skilled workers + nursing oversight | Comprehensive care with continuous monitoring and support |
Our qualified support team
All our support workers undergo rigorous training and maintain current qualifications in their specific areas of expertise. You can feel confident knowing that our team works closely with your healthcare providers to deliver consistent, high-quality care that meets your exact needs.
Based on the level of support you require; you will have assistance from either a support worker or a qualified nurse.
- Feeding support and management (including tube feeding)
- Personal care requiring special techniques
- Complex wound and skin care
- Breathing support (including ventilator and tracheostomy care)
- Medication management and injections
- Specialised support for swallowing difficulties
- Diabetes monitoring and management
- Seizure monitoring and support
- Catheter and continence care

How we can best support you
For Plan Managers / Support Coordinators
Managing complex support needs requires attention to detail and clear communication. Our systems ensure safe and compliant delivery of high-intensity support services while maintaining transparent documentation.

NDIS Registration Groups
- 0104 High Intensity Daily Personal Activities
- 0103 High Intensity Personal Activities Support
- 0136 Complex Health Care Supports
Support Category Details
- Category Number: 01_049_0104_1_1
- Support Type: High Intensity Daily Personal Activities
- Registration Group: High Intensity Personal Activities
Service booking requirements
- Minimum 2-hour booking for standard support
- 4-hour minimum for complex care support
- 24-hour notice for schedule changes
- Detailed care plans for all supports
- Regular reviews and outcome monitoring
Current pricing structure
- In line with NDIS Guidelines

Self-managing your NDIS support
We believe that having complex health needs shouldn't mean losing control over your support choices. When you self-manage your high intensity supports with Caring Lotus, you maintain choice and control while having peace of mind that your health needs are being met by qualified professionals.
Our team of experienced support workers and nurses will work alongside you to create a comprehensive care plan that not only addresses your health needs but also aligns with your daily routines and preferences. We understand that consistency is crucial in managing complex health needs, which is why we focus on matching you with support workers who have the right qualifications and who you feel comfortable with.
You'll receive detailed information about your care delivery and have access to open communication channels with our team. Our flexible scheduling lets you adjust your support as needed, while ensuring all health and safety requirements are maintained.
Self-Funding your support
We believe that having complex health needs shouldn't mean losing control over your support choices. When you self-manage your high intensity supports with Caring Lotus, you maintain choice and control while having peace of mind that your health needs are being met by qualified professionals.
Our team of experienced support workers and nurses will work alongside you to create a comprehensive care plan that not only addresses your health needs but also aligns with your daily routines and preferences. We understand that consistency is crucial in managing complex health needs, which is why we focus on matching you with support workers who have the right qualifications and who you feel comfortable with.
You'll receive detailed information about your care delivery and have access to open communication channels with our team. Our flexible scheduling lets you adjust your support as needed, while ensuring all health and safety requirements are maintained.


Supporting families and carers
Complex health needs affect the whole family, and we're here to support everyone involved. We work closely with families and carers to ensure our high-intensity support services complement existing care arrangements and provide peace of mind for all.
Our team takes the time to provide thorough training and information to family members about specific health supports being delivered. We maintain clear, regular communication about care delivery and any changes in health status, ensuring families always feel informed and confident about their loved one's support.
We include family members and carers in regular care team meetings and support planning discussions, and our emergency response protocols ensure help is always available when needed. Our goal is to create a support network that enhances quality of life for both participants and their families.

Am I eligible?
NDIS High Intensity Personal Activities
We provide specialised support for people with complex care needs, delivered by highly trained support workers. Our team has extensive experience in managing high intensity support requirements while promoting dignity and independence.
To be eligible for Caring Lotus High Intensity support services as your NDIS provider, you need to:
- Have NDIS funding under High Intensity Daily Personal Activities HIDPA (Support Category 01_049_0104_1_1)
- Be aged between 16 and 65
- Require support for complex high intensity personal activities
- Have specific health support requirements identified in your NDIS plan
- Live in our service area
Getting Started
NDIS High Intensity Personal Activities
Beginning your high-intensity support journey with us as your trusted NDIS provider is straightforward and thorough:
Initial Consultation
We'll take time to understand your specific health needs
Care planning
Together, we'll develop detailed support protocols
Team assignment
You'll meet support workers with the right qualifications for your needs
Service Agreement
We'll establish clear guidelines for your care
Implementation
Your personalised support program begins
Regular Review
We'll continuously monitor and adjust support to ensure your needs are met

Questions about NDIS Assistance with Social and Community Participation
NDIS 01_001_0107_1_1
Get in touch and we can help you with any questions you might have about Caring Lotus services
Excellence in practice
Award winning care
Our commitment to excellence has been recognised through numerous prestigious awards that celebrate our approach to disability support services.

Coordinate complex care with confidence
Professional high intensity support that meets NDIS standards
Partner with Caring Lotus for expert coordination of complex health supports. Our transparent documentation, qualified staff, and rigorous care protocols ensure compliant delivery of high-intensity services that meet participants' specialised health needs.
Take charge of your health journey
Support that respects your choices
Get the complex health support you need while maintaining control of your care decisions. With Caring Lotus, you work with qualified professionals who respect your preferences.
Our team helps create a care plan that fits your health needs and daily routine, with support workers you choose and trust to deliver your complex care.
Access specialised care without NDIS funding
Complex support that works with your budget
You don't need an NDIS plan to receive quality complex care. We provide skilled support workers and nurses who understand your specific health needs.
You choose your support team and how your care is delivered. We ensure you receive professional support that maintains your dignity and independence.
Expert support for complex health needs
Specialised care that supports your whole family
Ensure your loved one receives expert care for their complex health needs while giving your family peace of mind. Our qualified team works closely with you to understand their specific requirements.
We provide clear communication about care delivery, involve you in planning discussions, and maintain emergency protocols for when you need additional support.
Quality complex care on your terms
Support that respects your choices
Get the complex health support you need while maintaining control of your care decisions. With Caring Lotus, you work with qualified professionals who respect your preferences.
Our team helps create a care plan that fits your health needs and daily routine, with support workers you choose and trust to deliver your complex care.