The Caring Lotus story

Like the lotus flower that rises up through murky waters to bloom in brilliant beauty, Caring Lotus emerged from a deep understanding that strength often grows from life's greatest challenges.

Our story is one of resilience, compassion, and unwavering commitment to supporting others.

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The Lotus Flower rises through the murky water to bloom in brilliant beauty
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Our growth and purpose

The journey of Caring Lotus is deeply intertwined with the path of our founder and CEO, Kerry Bolton. During a decade living and working in America, Kerry immersed herself in mental health and addiction services at the renowned Buckelew Programs, the largest provider of these services in the North Bay of California. Here she learned the fundamental principle that still guides us today: the importance of combining professional excellence with genuine compassion.

The sage advice Kerry learned during this experience, that she still lives by today is, “The team at Buckelew taught me to have a heart in business and that it is OK to cry”. Kerry recalls the countless times she would feel emotional after a challenging day at work, and she would feel safe enough to shed a tear and share with her compassionate team. “They showed me that talking and communicating is so important, even if you are a professional businesswoman” and it is this same message that Kerry now shares with her team at Caring Lotus.

Returning to Australia as a single mother facing significant challenges, Kerry experienced first hand the transformative power of community support. This personal journey strengthened her resolve to create an organisation that would embody both professional excellence and heartfelt understanding.

Working within the mental health and disability industry she furthered her education and worked with an early NDIS trial site as a business analyst.

In February 2021, Caring Lotus took its first steps, growing from a modest home-based office into a thriving award-winning organisation in central Werribee with over 100 staff members across Victoria.

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Our values: The 7 C's of Caring Lotus

Like the petals of a lotus flower, our core values form the foundation of everything we do:
1

Caring and compassionate

Our view is that everyone should be understood with care and compassion.

2

Culture of excellence

Growing together and supporting one another to reach the highest level of excellence.

3

Communication focused

Taking every opportunity to be approachable and providing honest and clear communication.

4

Collaborative approach

Naturally taking extra steps to work collaboratively and get the best results.

5

Champion staff

Passionate to find staff that are champions in their field, this enables us to be leaders in our Industry.

6

Can-do attitude

Striving to overcome all obstacles together, with a Can-do Attitude.

7

Conquering obstacles

Lotus flower inspired, we can rise above the murky waters (life's obstacles) and shine brightly.

NDIS client with support worker at gym

Award winning care

Excellence through accreditation and recognition

Our commitment to excellence has been recognised through numerous prestigious awards that celebrate our approach to disability support services.

Our accreditation and awards
NDIS client with support worker
NDIS client with support worker
NDIS client with support worker

Our approach to disability support

At Caring Lotus, every interaction is guided by our mission of turning diverse-ability into best-ability. Each person's journey is unique, and we tailor our support to match individual goals and aspirations.

Our community-focused approach means we don't just provide services - we build connections. Through events, celebrations, and shared experiences, we create opportunities for growth and development that extend beyond traditional support frameworks.

Growing into the future

As we continue to grow, our commitment to maintaining personal connections remains unwavering. Each new team member and each new participant adds another chapter to our story of growth through purpose. Together, we're creating a community where everyone can shine, where best-ability connects us all, and where the spirit of the lotus flower – rising and blooming despite challenges – inspires everything we do.

disability support worker with a client

Join the Caring Lotus team

Take the first step toward a meaningful career in disability support

Are you ready to transform lives and build a rewarding career in disability support? We're growing our team, and we'd love to hear from you.

Join us and experience:

  • A culture that celebrates growth and innovation
  • Training and career development pathways
  • The joy of making a real difference every day
  • Supportive mentorship
  • Flexible working arrangements that suit your lifestyle from a few hours a week to full time.